Contact Us
We’re Here to Help
Every FAEVEZ order is personal to us. Whatever you need — a question before you buy, help with a photo, or support after your order — we’re glad to help.
Contact FAEVEZ
Email
faevezllc@gmail.com
Typical reply
Within 1 business day
Support hours: Monday to Friday, 9:00 am – 5:00 pm (CST). We reply to every message within one business day.
Before you email, have this ready
- Your order number (from your confirmation email), if you already ordered.
- A short description of how we can help.
- For a personalization or quality question, a clear photo helps us help you faster.
Damaged, faulty or incorrect order?
You’re covered by our Personalization Promise. Email faevezllc@gmail.com within 7 days of delivery with your order number and clear photos of the item and packaging, and we’ll reprint, replace or refund it at no cost to you. Please read our Refund & Returns Policy for full details.
Helpful links
FAEVEZ LLC
United States
Email: faevezllc@gmail.com