Terms of Service
Terms of Service
The basics of shopping with FAEVEZ.
Effective date: August 2, 2026
1. Overview
This website is operated by FAEVEZ LLC. Throughout the website, the terms “FAEVEZ,” “we,” “us,” and “our” refer to FAEVEZ LLC.
By visiting our website, using our services, or purchasing a product from us, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund and Returns Policy.
Please read these Terms carefully before using our website. If you do not agree with them, you should not use the website or place an order.
2. Eligibility
You must be at least the age of majority in your state, province, or country of residence to make a purchase from this website.
You may not use our website or products for any unlawful, fraudulent, or unauthorized purpose.
You must not transmit viruses, malicious code, or other harmful material that could affect the operation or security of the website.
3. Products
FAEVEZ sells galaxy lights, decorative lighting products, projectors, and related accessories.
We make reasonable efforts to display product descriptions, images, colors, specifications, and prices accurately. However:
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Colors and lighting effects may appear differently depending on your screen, room lighting, wall color, and viewing environment.
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Product packaging or minor design details may vary.
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Decorative items shown in product images may not be included.
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Projection brightness and coverage may vary depending on room size, placement, darkness, and power source.
Customers should carefully review the complete product description before placing an order.
4. Product Use and Safety
Customers are responsible for reading and following all product instructions, warnings, and safety information.
Electronic lighting products should:
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Be used only with compatible power sources and accessories.
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Be kept away from water, excessive heat, and open flames.
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Not be dismantled, modified, or repaired without proper authorization.
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Be used with appropriate adult supervision around children.
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Not be stared into directly at close range.
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Be disconnected from power if damaged or operating abnormally.
FAEVEZ is not responsible for damage caused by misuse, improper installation, unauthorized modification, incompatible accessories, or failure to follow product instructions.
5. Product Availability
All products are subject to availability.
We may limit product quantities, discontinue products, or update product details without prior notice.
Submitting an order does not guarantee acceptance. An order is accepted after payment is authorized and the customer receives an order confirmation.
If a product becomes unavailable after purchase, we may cancel the affected item and issue a full refund to the original payment method.
6. Prices and Payment
Prices are displayed in the currency shown on the website and may change without prior notice.
The price charged will normally be the price displayed during checkout when the order is placed.
If an obvious pricing, technical, or typographical error occurs, we may correct the error or cancel the affected order.
Applicable taxes, shipping charges, and other costs will be displayed during checkout before payment is completed.
Payment must be successfully authorized before an order can be processed. Payments are handled through secure third-party payment providers.
7. Orders
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including when:
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A product or pricing error occurs.
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A product is unavailable.
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Payment cannot be authorized.
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Fraudulent or unauthorized activity is suspected.
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An order appears to be placed for unauthorized resale.
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The billing or shipping information is incomplete or inaccurate.
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The delivery address is outside our available shipping area.
If we cancel an order after receiving payment, we will issue a refund to the original payment method.
Customers are responsible for providing accurate billing, shipping, email, and contact information.
8. Order Changes and Cancellations
Customers should contact us as soon as possible to request an order change or cancellation.
We cannot guarantee that an order can be changed or cancelled after it has entered processing or has been transferred to a fulfillment partner.
Approved refunds will be returned to the original payment method. Bank or payment-provider processing times may vary.
9. Shipping and Delivery
Shipping destinations, delivery estimates, processing times, and shipping charges are explained in our Shipping Policy and during checkout.
Delivery dates are estimates and are not guaranteed.
Delays may occur because of:
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Carrier disruptions
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Severe weather
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Customs processing
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High order volumes
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Incorrect delivery information
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Events outside our reasonable control
Customers are responsible for entering a complete and accurate shipping address.
FAEVEZ is not responsible for delays or losses resulting from incorrect information provided by the customer.
Some products may be shipped through third-party suppliers or fulfillment partners.
10. Refunds and Returns
Return eligibility, return periods, refund procedures, item-condition requirements, and refund processing times are explained in our Refund and Returns Policy.
Customers should review that policy before purchasing.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
11. Damaged, Defective, or Incorrect Products
Customers who receive a damaged, defective, or incorrect product should contact us at faevezllc@gmail.com.
Please include:
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Your full name
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Order number
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Description of the issue
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Clear photographs or video showing the product, defect, and packaging
We will review the request and provide an appropriate replacement, refund, or other resolution under our Refund and Returns Policy.
Please do not discard the damaged product or packaging until the claim has been reviewed.
12. Promotions and Discount Codes
Promotions, offers, and discount codes may have separate terms, eligibility conditions, and expiration dates.
Unless stated otherwise:
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Discount codes cannot be exchanged for cash.
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Only one discount code may be used per order.
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Discounts cannot be applied after an order has been completed.
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Discounts may not apply to taxes or shipping charges.
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Promotions may be cancelled if affected by fraud, misuse, or technical errors.
13. Accuracy of Information
We make reasonable efforts to keep our website information accurate and current.
However, the website may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We may correct errors, update information, or cancel affected orders when reasonably necessary.
14. Third-Party Services
Our website may use third-party services, including:
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Payment processors
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Shipping carriers
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Fulfillment partners
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Analytics providers
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Advertising services
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Social-media platforms
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Customer-service tools
These third parties operate under their own terms and privacy policies.
FAEVEZ is not responsible for the availability, security, content, or practices of third-party websites or services.
15. Reviews and Customer Content
Customers may be able to submit reviews, photographs, videos, comments, or other content.
By submitting content, you confirm that:
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You own the content or have permission to submit it.
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It reflects your genuine experience.
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It does not violate another person’s rights.
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It is not unlawful, abusive, misleading, defamatory, or harmful.
You grant FAEVEZ a non-exclusive, worldwide, royalty-free right to display and use submitted content for website, customer-service, advertising, and marketing purposes, subject to applicable law.
We may remove content that violates these Terms.
16. Intellectual Property
The FAEVEZ name, branding, website design, original text, graphics, photographs, videos, and other content are owned by or licensed to FAEVEZ LLC.
You may use the website only for personal, non-commercial shopping purposes.
You may not copy, reproduce, republish, distribute, scrape, sell, or commercially exploit our content without prior written permission.
17. Privacy
Our collection and use of personal information are explained in our Privacy Policy.
By using the website, you acknowledge that information may be processed by service providers necessary to operate the store, process payments, deliver orders, prevent fraud, provide support, and improve our services.
18. Prohibited Uses
You may not use this website:
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For illegal, fraudulent, or deceptive activities.
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To violate privacy or intellectual-property rights.
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To transmit harmful software or malicious code.
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To gain unauthorized access to any system or account.
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To collect information about other users without permission.
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To interfere with website security or functionality.
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To submit false orders, claims, reviews, or payment disputes.
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To impersonate another person or misrepresent your identity.
19. Disclaimer of Warranties
To the maximum extent permitted by law, the website and its services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.
Any product warranty will be limited to the warranty expressly stated on the product page, in product documentation, or in our Refund and Returns Policy.
Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.
20. Limitation of Liability
To the maximum extent permitted by applicable law, FAEVEZ LLC and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from use of the website or products.
Where liability cannot legally be excluded, our liability will be limited to the amount paid for the product connected to the claim, unless applicable law requires otherwise.
Nothing in these Terms excludes liability that cannot legally be limited.
21. Indemnification
You agree to indemnify and hold FAEVEZ LLC harmless from claims, losses, liabilities, and reasonable expenses resulting from:
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Your unlawful use of the website.
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Your violation of these Terms.
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Your infringement of another person’s rights.
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Fraudulent or abusive activity connected to your account or order.
This provision applies only to the extent permitted by applicable law.
22. Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.
Any dispute will be handled by a court with appropriate jurisdiction, subject to any mandatory consumer rights that apply.
23. Changes to These Terms
We may update these Terms when our products, services, business practices, or legal obligations change.
The revised Terms will be posted on this page with an updated effective date.
Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
24. Severability
If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed to the minimum extent required.
The remaining provisions will continue to apply.
25. Contact Information
Questions about these Terms may be sent to:
FAEVEZ LLC
Email: faevezllc@gmail.com
Website: https://faevez.com